Why is my bill so high?

Check the Rate Chart (Inside City Limits [PDF] or Outside City Limits [PDF]). Your bill has a minimum charge for water and sewer, if you have no usage with an active account or usage up to a consumption of 2,000 gallons you will be billed the minimum bill. Check for leaks. Even a small leak can be very costly; find out using this Water Wiser Drip Calculator. Read your own meter, if the City is called out to reread your meter there will be a $15 charge added to your account.

Show All Answers

1. Is my utility billing information confidential?
2. Why is my bill so high?
3. How do you determine my wastewater (sewer) charge?
4. Why is my wastewater (sewer) charge higher that my water charge?
5. Where is my meter, and when do you read it?
6. How much water does my shower, toilet, sink, etc. use?